The Decision ProductWork with me

A book in progress

The analysis is
not the product.

Every decision you are asked to analyze already has a rule running, and your analysis is competing with it. This is the working reference for the other job: find the rule that runs today, earn a challenger that beats it, and install one that still runs when you are not in the room.

Free and complete. Nothing on the method pages is gated.

The method

Three parts, and a study is what you get when one is missing

The first three questions produce the choice, the fourth the evidence, and the fifth the rule. Ordinary words, used precisely. They are never abbreviated into an acronym, because a method of this kind should be readable in a meeting without a legend.

  1. 01

    Choice

    The rule running today, who can change it and by when, and the challengers that could replace it. Once, or repeating.

    When it is missingA missing choice looks like a tour: no named incumbent, no owner, no freeze date, a dashboard that can be admired.

  2. 02

    Evidence

    Only what could make the challenger lose. Not what would be interesting.

    When it is missingA missing piece of evidence looks like a sales document: a pick with no killable reasons, or reasons that could not change the ranking if they were false.

  3. 03

    Rule

    What the operating process does now, who runs it, when it is revisited, and what would stop it.

    When it is missingA missing rule looks like a good meeting: agreement in principle, and the incumbent still firing on Tuesday.

The premise

The failure is systematic, which is what makes it fixable

A vice president asks for a dashboard by Friday. A competent team extracts, explores, models, charts, and presents. Forty-seven slides later someone asks the only question that mattered at the beginning: what, exactly, are we supposed to do? The meeting agrees the work was thorough. The replenishment rule does not change.

Exhibit 1Nobody named the rule already running

On Monday the replenishment system ordered under the same rule as the week before, with the pad planners add by hand on top. The analysis explained last quarter and never proposed a rule to take that one’s place, so the incumbent won without anyone having to defend it.

Exhibit 2Nothing gathered could have changed the answer

Evidence assembled against no candidate ranking has no stopping rule, which is why exploratory phases expand without bound. Write down what you would pick and what would prove you wrong, then go looking. A candidate that dies in week two is a successful week two.

Exhibit 3Agreement in principle, and Tuesday unchanged

No named owner who can change a parameter. No cadence. No specification of what happens when an input is missing. No condition for switching it off. The recommendation was accepted and the operating process never heard about it, so the incumbent kept firing.

None of this is new, and none of it is going away. If anything the pattern is accelerating, because producing the forty-seven slides is now close to free. Why that raises the value of this work

The book

The Decision Product

Turning Analysis into Decisions the Organization Can Run

Every decision you are asked to analyze already has a rule running, and your analysis competes with it. The product is not an explanation of last quarter, however accurate. It is a challenger that beats that rule, gets installed where it ran, and carries a way to tell whether it was wrong.

What it argues

Every decision you are asked to analyze already has a rule running. The product of the analysis is a challenger that beats that rule, gets installed where it ran, and carries a built-in way to tell whether it was wrong.

  1. 1The incumbent starts ahead, so a challenger that is merely better on average will usually lose.The rule already running is trusted, its costs are familiar, it is the default on someone’s screen, and nobody has to sign anything to keep it. Its working parts are often undocumented: a pad, a spreadsheet, a promise between two supervisors. A challenger measured against the documented rule is credited with gains the pad already captures and blamed for none of the failures it prevents.
  2. 2Five questions define the work, and their answers fit on one page.What rule runs today; who can change it, and by when; what could replace it; what would make the challenger lose; and how it will run, with the condition that would stop it. The first three produce the choice, the fourth the evidence, and the fifth the rule. A page that answers all five can be refused line by line, which is the point of it.
  3. 3The work is finished when the challenger runs, not when the analysis is correct.A challenger that has not been installed has replaced nothing, and one installed without a way to tell whether it is failing can only be defended or abandoned on opinion. The way to stop it belongs to the product as much as the way to start it.

What Would Change the Ranking

One note every other Tuesday.

One piece of the method, one worked example from real operations, and one thing to try before you open a notebook. No news, no roundups, no launch announcements.

Work with me

When the method needs to land in your organization, not just your inbox

Individual coaching for technical people whose analysis is correct and whose recommendations are not getting run, and team engagements where the problem is the operating process rather than any one analyst.