The Decision ProductWork with me

The method

Method 02

Name the Choice

A single sentence naming who will choose among which alternatives, by when, and to what end.

“Inventory and service” is a heading. “By the April freeze, Priya will choose how we replenish dealer-facing parts for the next cycle” is a thought.

The first cannot be accepted or rejected. The second can. That difference is the whole of this entry, and the reason it matters is practical rather than literary.

A heading does not constrain work

“Inventory and service” licenses any analysis that can be said to touch inventory or service: a dashboard, a forecast, a segmentation, a data-quality project, a tour of every distribution center. Nothing is out of scope, so nothing is prioritized, and the work expands to fill the calendar.

“By the April freeze, Priya will choose among three replenishment rules” licenses only work that could change that ranking, in time. Everything else becomes visibly optional, which is usually the first honest thing that has happened to the project.

The shape

By this date, this person will choose among these alternatives, in order to this, knowing that this will still be uncertain.

Write it even if the first draft is ugly. The draft being ugly is not the problem. The sentence being unwritable is the problem, and it is information.

The four things that go wrong

The owner is a requester. The person who sent the email is often not the person who can commit. “The S&OP meeting” is not an owner; it is an audience. If nobody can be named, you do not yet have a decision, and finding that out in week one is worth more than finding it out in week six.

The date is the meeting. The meeting is when you present. The freeze, the contract window, the promotion start, the quarter-end cash event: those are when the choice goes stale. Optimizing toward the meeting produces work that is finished at exactly the wrong moment.

The alternatives are not the same kind of thing. “Do a study or do nothing” is not two commitments of the same kind. “Keep the current rule or change the rule” is. A list that mixes kinds cannot be ranked, so the comparison quietly becomes a preference.

The status quo is missing. It is always an alternative and it is the incumbent, which means it wins by default whenever the comparison is left implicit. Omitting it frames the decision so that something gets built.

Uncertainty you will still have

The last clause of the sentence is the one people delete first, and it is load-bearing. Naming what will still be unknown at the moment of commitment sets the standard the evidence has to meet. It stops the project from becoming a search for certainty, and it makes the eventual write-up honest about what was decided under what conditions.

If the honest answer is that nothing important will still be uncertain, the decision probably did not need you.

Templates

The toolkit turns this into something you can open and fill in

Free worksheets for the choice sentence, the write-up, the working sequence, the complexity ladder, and the rule specification, each built on the method described here.